4/26/2023 0 Comments Hey just checking on you textYou don’t want to overwhelm them, so it may be best to only send these types of messages occasionally. ![]() While any new additions to your practice should be published far and wide (such as email and social media), just take care when sending SMSs messages to your clients. New ServicesĪny time you add a new service to your offering or have a new staff member join your team – let everyone know. We’ve included templates that you can work off, and they all fit in the 160-character limit for SMS messages. But it’s still worth it to take a quick scroll through them for some inspiration. What’s not to love? Positive SMS Messages for Clients (and Templates for Each)ĭepending on the type of practice you have, not all of the options will be a good fit. It’s low-cost, quick to set up, and will reap rewards for years to come. Quite apart from using SMS messages to reduce no-shows and cancellations, they can help you build a relationship with your clients on autopilot. Even online reviews are a communication opportunity, as more and more people turn to Google to find health services in their area.īut where SMS technology is in a league of its own is its ability to act both as a versatile marketing support tool and a client relationship-building tool. Technology allows you to take it one step further with functionalities like electronic notes where you can include personal details, and email marketing that helps keep you top of mind with minimal cost (people check their emails more often than social media). The connection you have with your clients is vital, whether it happens in the practice or via a telehealth call. Technology allows you to streamline and, in some cases, automate your client relationship-building practices. How Modern Technology Streamlines Communication The benefits of automated SMS messaging speak for themselves because if you personalise your templates (and set messages to send automatically), you can control and benefit from regular communication with your clients. So, the question is how to capitalise on this information (and do so in a way that doesn’t overburden you if you’re already time-constrained). ![]() It’s worth mentioning again that existing clients are more profitable than new ones. If your client receives regular SMS communication that adds value, you can communicate (on autopilot) that you care about your clients. By setting up SMS message templates and automated SMS messaging, you can change that around. You really do care about your clients’ health and well-being, but it’s not always possible to send personalised messages to every client to follow up. But to summarise, there’s the client care perspective and the financial one. We’ve covered how important it is to keep in touch with your clients in previous articles, such as Beginner’s Guide to SMS Marketing for Your Clinic and 12 Benefits of SMS Appointment Reminders + Templates. Right, so if SMS messages are potentially an excellent way to open the lines of communication, what does this mean for your practice? The Importance of Keeping in Touch with Clients
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |